Govern
AI on the front line, humans governing behind it — IMAI copilot governance.
Capability map
Why It Matters
Once AI is on the front line, the real question isn't whether it's smart enough — it's who catches its mistakes, who corrects them, who is accountable. AI governance answers exactly that, so organizations dare to hand real business to AI. It's the layer government, large enterprise, finance and healthcare care about most.
Core Capabilities
Human Escalation
Auto-escalation on keywords, risk, emotion and confidence; seamless handover to a human with full context at the critical moment.
Decision Provenance
Record what information was used, what decision was made, who approved it, and whether it can be reviewed — the decision trail made legible.
Audit Trail
Every interaction, intervention and handover is logged into a traceable chain of accountability.
Accountability
Every critical decision has a clear owner — who, when, on what basis, what decision.
Governance Flow
Role-Based Access Control · RBAC
One access-control engine, two models — for government and enterprise
Governance is not only trail and accountability — it's also who can see what, and do what. Role-Based Access Control decides visibility by role, keeping sensitive data controlled — one engine, a different model depending on whether the client is government or enterprise.
- Axis
- Layered by how sensitive the data is
- Protects
- Citizen privacy, sensitive cases
- Roles
- Citizen / Agent / Leadership
- In practice
- Public policy for all; sensitive cases only for authorized agents and leadership
Red line：No cross-citizen privacy — citizen A cannot see citizen B's complaint
Cases：Kuitun City Brain · JAJD
- Axis
- Split by org structure / department
- Protects
- Department boundaries, separation of duties
- Roles
- Employee / Department / Management
- In practice
- Each department sees its own knowledge; management sees across
Red line：No cross-department overreach
Cases：PPG
Two mature role-based data-access models for government and enterprise — sensitive data controlled on demand.