Enterprise AI

Reinvent service, sales and collaboration with org memory and an AI copilot.

Enterprise runs on knowledge — and generic AI makes confident mistakes

Enterprises operate on knowledge scattered across email, documents, tickets and people. Generic AI can answer quickly, but a confident wrong answer inside real operations costs money, time and trust.

Entrust BCT brings AI into enterprise operations with governance, provenance and human oversight built in — so AI does real work you can rely on, not just demos.

  • Knowledge fragmented across systems and people
  • Generic AI hallucinates in high-stakes workflows
  • No way to audit why an answer was given
  • Compliance and accountability requirements

Trusted AI across Understand, Remember, Govern and Act

Understand operations

Interpret email, documents and requests in real business context.

Remember organizational knowledge

A relationship memory engine that retains and reuses what the organization knows.

Govern every answer

Policy boundaries, consistency and compliance on every response.

Act with oversight

Draft, recommend and execute — with humans in control of critical steps.

UnderstandRememberGovernAct

Every recommendation is explainable

When AI proposes an answer or action, the enterprise can see what information was used, which policy applied and why — turning AI from a black box into an auditable colleague.

Request
Knowledge Base
AI Interpretation
Policy Check
Recommendation
Decision Record

Humans stay in control of what matters

Routine answers flow automatically; high-impact actions require review and approval.

Low risk

Informational answers — AI responds directly.

Medium risk

Policy interpretation — AI recommends, a human may review.

High risk

Financial or contractual actions — human approval required.

By department — each owns its lane, leadership sees across

Enterprises grant access by org structure: each department sees only its own knowledge; management sees across — clear department boundaries, no overreach. Same access-control engine, the enterprise "department" model.

  • Each department sees only its own knowledge (HR sees HR, IT sees IT, Finance sees Finance)
  • Management / CEO see across departments; staff / customers see public info only
  • Red line: no cross-department overreach
  • Live at PPG: SSO + tiered RBAC gating both knowledge and actions by role

Entrust BCT works closely with enterprise technology ecosystems and data platform partners to accelerate AI adoption and digital transformation.

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Bring Trusted AI into your operations

Start with one real workflow and prove it — with provenance and oversight from day one.

See the PPG case